Control breaks across the channel
- Multiple catalogs in circulation
- Outdated product information
- Manual updates to partners
- Lost sales opportunities
- No visibility into partner engagement
Partner Relationship Management for Manufacturers
Build and govern manufacturer-partner relationships in one platform.
Hub is the platform where manufacturers distribute content and services. WorkSpace is where partners configure, quote and place purchase orders with manufacturer-approved rules, prices and content.
Hub — PRM governance
WorkSpace — partner app
CPQ · quotes · POs
Not a portal
Lite · CRM optional
Furniture manufacturers
Contract furniture
Component makers
Partners
Distributors
Architects & specifiers
Representatives
The problem
The industry still runs on fragmented catalogs and manual work
Manufacturers and partners lose time, accuracy and deals when product data and commercial workflows live in different places.
No console for the dealer portfolio
- No tool to manage the assigned dealers
- Catalogs from each manufacturer in silos
- No shared context per factory
- Unstructured communication with dealers
- Connection to the factory lives outside Hub
Every supplier means another system
- A different portal for every supplier
- Manual SKU entry
- Pricing confusion
- Errors in purchase orders
- Slow quotation process
The Hub ecosystem
From product data to purchase order — one connected flow
Hub governs manufacturer-partner relationships and connects channel execution, centralizing product information, commercial operations and purchasing workflows.
- ManufacturerOwns products & rules
- HubSingle source of truth
- RepresentativePortfolio per manufacturer
- WorkSpaceDealer daily work
- Purchase OrderStructured demand
- ERP IntegrationOutside the company
Manufacturer Workspace
Your catalog, channel and commercial rules in one place
A workspace where manufacturers manage product information, releases, partner permissions and the commercial layer that reaches the market.
Product Information Management
- Centralized products
- SKUs and variants
- Technical files, images, CAD/BIM
- Version control
- Product releases
Channel Management
- Partner access & permissions
- Partner segmentation
- Engagement analytics
- Commercial rules
- Price lists
- Tax rules by origin and destination state
- Register representatives and dealers
- Link one representative per dealer
- Connect the representative to Hub — portfolio, not WorkSpace
Hub
The representative operates in Hub — not in WorkSpace.
The manufacturer connects the representative with the same gesture used for the dealer. The effect is different: a grant plus a dealer portfolio — without a WorkSpace account.
Multi-manufacturer
- One login, many manufacturer grants
- Context is the selected manufacturer
- Catalog and portfolio never mix across factories
Dealer portfolio
- Only dealers linked to this representative
- One representative per dealer, per manufacturer
- Accept the Hub connection to unlock the portfolio
Published catalog, read-only
- Read the manufacturer catalog in the selected grant
- Channel Drive shared with dealers — list and download
- Simulate on the published release — no editorial write
Workspace
One app for the channel, designed to grow with the business.
Start with the commercial essentials. Add CRM and RevOps when your sales operation needs a complete system of record.
- CPQ and configuration with manufacturer rules
- Price lists, downloads and technical documentation
- Messages, quotes, purchase orders and order history
- Multi-manufacturer work in one app
- An optional subscription for a complete sales operation
- Sales-force CRM, accounts and opportunities
- Pipeline, process and RevOps controls
- A single environment as the business grows
From product data to business operation
Eliminate information noise between manufacturers and partners
The same product information powers marketing, sales, technical specification, quotation and purchasing — without retyping or reconciling versions.
Why Hub
Hub governs partner relationships. WorkSpace runs channel execution.
Hub is not a simple portal, not a CRM replacement, and not an ERP. It governs the operational relationship between manufacturers and partners.
Where manufacturers publish and govern
Catalog, SKUs, releases, price lists, commercial rules and partner permissions — the source of truth that feeds the channel.
Where the representative operates the portfolio
Representatives work in Hub — the same product family, a different edition. They accept the manufacturer grant and see catalog plus assigned dealers, by factory.
Where the dealer works every day
Dealers never enter Hub. They operate in WorkSpace — discovering, configuring, quoting and purchasing from what was published.
FAQ
Questions about Hub and WorkSpace
Understand how the platform connects manufacturers, their channel and the commercial operation.
What is the difference between Hub and WorkSpace?
Hub is the manufacturer console for governing partner relationships, including access, segmentation, pricing and commercial rules. WorkSpace is where partners run daily channel execution.
Does the dealer access Hub?
No. The manufacturer manages its operation in Hub; the dealer works in WorkSpace with the catalog, rules and services it is granted access to.
Does the representative access Hub?
Yes. The representative uses Hub — the same product family as the manufacturer, in the representative edition. The dealer does not.
Are the representative and the dealer the same partner?
No. Partner is the umbrella. The dealer executes in WorkSpace. The representative operates the dealer portfolio in Hub. Two roles, two destinations.
Can a representative work with multiple manufacturers?
Yes. Each manufacturer starts its own connection. After accept, Hub shows one context at a time — catalog and portfolio of the selected factory.
Does WorkSpace replace a CRM or ERP?
No. WorkSpace organizes the channel's product and commercial work. CRM and ERP keep their own roles and can receive the structured demand generated by the operation.
How does the manufacturer control what each partner sees?
Hub centralizes access permissions, partner segmentation, price lists and commercial rules, so each partner receives only the content and services applicable to its operation.
Can a partner work with multiple manufacturers?
Yes. WorkSpace brings the approved catalogs and services of different manufacturers into one daily environment, without mixing the control of each manufacturer.
How do quotes and purchase orders work?
Partners configure products with the manufacturer's published rules and price lists, then create quotes and structured purchase orders for the commercial and ERP flows.
Can we start from an existing catalog?
Yes. The implementation maps existing product data, media and technical files to the Hub catalog model before the manufacturer publishes to its channel.
How do tax rules work for each partner?
The manufacturer manages a tax-rule matrix by origin and destination state. For each partner calculation, Hub crosses the state of the serving business unit with the partner's state.
Does the manufacturer have access to partner data in WorkSpace?
No. The manufacturer never accesses the partner's WorkSpace. Only in Hub can it consult aggregated reports about its own catalog's performance. Customer data, follow-up history and individual commercial management remain private to each partner.
What is a PRM?
PRM stands for Partner Relationship Management. It is the system where manufacturers govern partner access, segmentation, pricing, rules and channel policies. Hub is PRM because it centralizes this governance layer and publishes it to WorkSpace for execution.
Request a demo
Transform the way your products reach the market.
Build governed relationships with your partners. See Manufacturer Hub and WorkSpace in a focused walkthrough.
- Product & channel operations walkthrough
- Quotes, purchase orders and partner access
- For manufacturers, representatives and dealers
